In December of 2008 I bought a pink Kurt Kinetic Road Machine. It now has about 15k miles on it. Maybe more. Recently I’ve heard a clicking sound which I first thought was a bad hub on my bike. But I changed bikes and still after a half mile the clicking sounds start in again.
Today I called customer service for Kurt Kinetic to try to troubleshoot the problem. The customer service rep, Erin, immediately offered to send me a new resistance unit.
How’s that for great customer service? If you’re in the market for a bike trainer, you can’t go wrong by choosing a Kurt Kinetic.
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